Project description
Background
Infobon is a national digital platform that allows citizens to access their fiscal receipts and other electronic services. As part of the “My Account” functionality, an online payment solution for utility services related to residential properties was implemented.
Project Objective
To provide citizens with an efficient and secure digital tool for:
- Paying utility bills directly from the platform
- Tracking payment history and generating receipts
- Managing multiple properties from a single account
Technologies Used
- Backend: Laravel 10
- Database: MySQL
- Frontend: Blade + Livewire
- Authentication: Laravel Sanctum
- Security: CSRF protection, strict endpoint validations
- Payment Integration: Moldinconbank payment gateway
Developed Features
- Display of monthly bills for each residential property linked to the account
- Option to pay bills partially or in full
- API integration with Moldinconbank payment system (including redirect, validation, and IPN notification)
- Issuance of digital payment confirmation and automatic archiving of receipts
- Admin dashboard for viewing and auditing all transactions
Results
- Online payment completion rate over 98%
- Over 25,000 transactions processed in the first 6 months
- Significant reduction in in-person visits to utility providers
- Seamless digital experience for Infobon users
Client Benefits
- Fully digital, integrated, and secure payment process
- Increased user satisfaction and platform retention
- Reduced administrative costs for payment collection
- Easy extension of the module to other services (taxes, fines, etc.)