Continuous Support & Maintenance Services

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24/7 Support & Continuous Maintenance for Your Critical Systems
24/7 Support & Continuous Maintenance for Your Critical Systems

We ensure uninterrupted operation of your IT infrastructure and applications – around the clock.

What Our Support Services Include
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 24/7 Monitoring (servers, apps, databases)

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Software Maintenance (updates, patches, performance tuning)

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Backup & Disaster Recovery

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Helpdesk Support (Level 1, 2, 3)

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Guaranteed SLA Response Times

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Proactive Audits & System Optimization

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How It Works
Free Technical Audit
SLA & Support Level Agreement
System Integration into Our Monitoring Platform
Ongoing Maintenance + Monthly Reporting
Why Clients Trust Our Support Services
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 Fast response times, starting from 15 minutes
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Enhanced security for your data and infrastructure
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Dedicated & specialized support team
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We prevent issues before they arise
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Flexible, transparent SLAs
What our clients say

Genuine feedback from our partners who turned their ideas into digital reality.

Working with Webeestudio was an excellent experience! The team perfectly understood our vision and delivered a modern, fast, and conversion-optimized website. Highly recommend!

Ana M.
Marketing Manager

Professionalism, creativity, and attention to detail – these are the words that describe our experience with Webeestudio. They helped us stand out online and increase our brand visibility.

Mihai T.
Start-Up Founder

We were impressed by the dedication and support throughout the entire project. Webeestudio delivered not just a website, but a complete digital solution that enhanced our online presence.

Elena D.
E-commerce CEO
FAQ
1. What does the continuous support and maintenance package include?

Our service covers performance monitoring, security updates, bug fixing, code optimization, server maintenance, and ongoing technical assistance.

2. What’s the difference between technical support and preventive maintenance?

Technical support addresses issues as they appear, while preventive maintenance focuses on identifying and resolving potential risks before they impact the platform.

3. What types of applications can benefit from these services?

We provide support and maintenance for websites, mobile apps, SaaS platforms, CRM and ERP systems, as well as other custom-built or third-party solutions.

4. How is the cost for continuous support services determined?

Pricing depends on project complexity, the number of allocated monthly hours, the Service Level Agreement (SLA) level, and the required intervention scope.

5. Do you offer 24/7 support for critical incidents?

Yes. For projects under extended SLAs, our team provides around-the-clock assistance for critical issues to ensure your systems remain fully operational.